Shipping and Returns
PLATA
"Maison du Savon" S.R.L. offers the following methods of payment for online orders:
- At the courier upon receipt of the parcel - payment by bank card or cash.
- When picking up the parcel from the shop - payment by bank card or cash.
Prices are expressed in MDL LEI, all taxes included. Prices are subject to change in case of VAT rate change or exchange rate adjustment.
RETURN POLICY
The buyer can refuse to accept the products if he notices a non-conformity of the products when they are delivered.
After the purchase of the products, they cannot be returned or replaced by a similar product, if the delivered products are in conformity, according to the Government Decision No. 1465 of 08.12.2003, MO248-253/19.12.2003, art.1530, Annex 2, p.3 - personal hygiene articles and p.4 - perfumery and cosmetic articles (in the wording of the Government Decision No. 1188 of 02.11.2007, MO175/09.11.2007).
DELIVERY
Deliveries are made in Chisinau and throughout the Republic of Moldova.
Delivery time in Chisinau is up to 48 hours. In cases where you need fast delivery, we deliver within 24 hours, with a price of 60 Lei.
If the order is placed on a weekend, legal holiday, or after 15:00, the order is processed the next working day after placing it.
- Delivery Chisinau Strandard (up to 48h) - 45 MDL
- National Delivery Strandard (up to 48h) - 60 MDL
- Saturday delivery in Chisinau - 60 MDL
- Express Delivery Chisinau (up to 24h) - 60 MDL
- Orders over 900 lei are delivered free of charge