Terms and Conditions


These general terms and conditions of sale are addressed to any person ordering from www.maison-du-savon.md. Placing an order implies full and unconditional acceptance of these terms and conditions, prices and descriptions of the products offered.

The use, including visiting and purchasing products on the www.maison-du-savon.md website, implies full acceptance of the terms and conditions under which these services are provided and will be detailed in the following paragraphs. The terms and conditions of these services may be changed at any time by the provider without prior notice to the user. The user will have permanent access to the terms and conditions for the use of the services in order to consult them at any time. If the user does not agree with the terms and conditions, he/she must cease using our services.

Promotions in the La Maison du Savon de Marseille Moldova store will also be valid on the site, subject to availability.


The order is registered when the order is placed on the website and confirmed by telephone. Orders received on the site will be honoured subject to stock availability. In the absence of a product, "Maison du Savon" SRL will notify the customer.


The buyer may refuse to accept the goods if he notices a non-conformity of the goods when they are delivered to him.

After the purchase of the products, they may not be returned or replaced by a similar product, if the delivered products are in conformity, according to the Government Decision №1465 of 08.12.2003, MO248-253/19.12.2003, art.1530, Annex 2, p.3 - personal hygiene articles and p.4 - perfumery and cosmetic articles (in the wording of the Government Decision №1188 of 02.11.2007, МО175/09.11.2007).


"La Maison du Savon de Marseille" Moldova, makes permanent efforts to keep the accuracy of the information on this website. The photos are for information purposes only and may rarely contain inadvertencies such as: the colour of the products in the photos may be different from the real one, as well as the dimensions or models drawn on the products. Some specifications or prices may be changed by the manufacturer without notice or may contain operating errors.

We disclaim liability for any situation that may arise due to software errors or technical faults occurring on the server.


maison-du-savon.md and all the information contained on this site are the property of "Maison du Savon" S.R.L. The use in any form and for any purpose of the materials published on the site without the consent of "Maison du Savon" S.R.L. is punishable under the laws in force.


Any attempt to access the personal data of another user, to modify the content of the site or to affect the performance of the server on which the maison-du-savon.md site runs, will be considered as an attempt to fraud the maison-du-savon.md systems and will trigger a criminal investigation against the person or persons who have attempted to do so.


Any dispute arising between Clients and the Company will be settled amicably. In the event of failure to settle the dispute amicably, the courts of the Republic of Moldova shall have jurisdiction.


"Maison du Savon" SRL reserves the right to modify the content of this agreement at any time without prior notification to users. The company also reserves the right to terminate the provision of its services to any user if the user has violated any of the above conditions. At the limit, "Maison du Savon" SRL reserves the right to cease providing its services at any time.
For any queries, please contact us at +373 60 71 18 18.


"Maison du Savon" S.R.L. proposes the following methods of payment for online orders:
1. At the courier upon receipt of the parcel - payment by bank card or cash.
2. When picking up the parcel from the shop - payment by bank card or cash.

Prices are expressed in MDL LEI, all taxes included. Prices are subject to change in case of VAT rate change or exchange rate adjustment.